In some cases, when mental health emergencies occur in the downtown and campus area, mental health professionals will come to the scene in place of Madison police.
The new service, the Community Alternative Response Emergency Services (CARES) team, started operating on September 1. The service entails paramedics from the Madison Fire Department teaming up with staff members from Journey Mental Health. The response team is headquartered at Fire Station 3 in downtown Madison.
A pending bill would expand a similar service across the state of Wisconsin, in response to 911 calls associated with mental health crises.
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